Frequently Asked Questions
Yes, Nurture Mental Health accepts several major insurance plans to ensure our online psychotherapy services are accessible.
We are currently in-network with:
HMSA (all plans, including Quest)
HMAA
UHA
Tricare
Understanding Your Coverage Depending on your specific plan, your sessions may be subject to a deductible (which typically resets at the beginning of the year) or a co-pay/co-insurance.
Some plans, such as HMSA Quest and Tricare Prime, often do not require a co-pay.
We recommend contacting your insurance provider directly for the most accurate information regarding your specific benefits, including coverage details, co-pay amounts, and any deductible you may need to meet.
A: Most of our therapy sessions are virtual, which makes getting mental health support easy and flexible.
This is especially helpful for new and expectant mothers who are juggling a busy schedule.
That said, we do offer some in-person sessions with our psychiatric nurse practitioner, Colleen Alford, for clients who prefer to meet face-to-face or need a different kind of care.
A: Yes, absolutely! We understand the challenges of juggling parenting and self-care. While we encourage minimizing distractions—like scheduling sessions during naptime or having a family member watch the kids—we fully support you if your children need to be present. Our main goal is to ensure you get the care and support you need, regardless of your circumstances.
A: No, you typically do not need a referral to access the services at Nurture Mental Health.
You can simply call, send a text, or fill out the form on our website to get started. Our team is here to support you and make the process as seamless as possible.
A: Medication can be very helpful for some, but it's not always necessary. Many people see significant improvement with therapy alone. We take a personalized and collaborative approach to your mental wellness. You'll work with your provider to determine the best path for you, considering the pros and cons of different options. Whether it's therapy alone, a combination of therapy and medication, or another approach, we're here to support you in the way that works best for you.
A: Our therapists are generally available on weekdays from 9 a.m. to 4 p.m. We know that these times might not work for everyone, so we also offer some evening and Saturday appointments. These slots can be limited, so we recommend booking in advance.
A: Postpartum blues, postpartum depression, and postpartum anxiety are all different, though they can have some overlapping symptoms. The biggest differences lie in the timing, severity, and duration of the symptoms.
Postpartum Blues (Baby Blues)
Postpartum blues are very common, affecting up to 80% of new mothers. They are considered a normal part of the hormonal and emotional changes after childbirth.
Timing: Typically begins within a few days after birth.
Symptoms: Feelings of sadness, tearfulness, irritability, and anxiety. These feelings are usually mild and come and go.
Duration: Lasts for a few days up to two weeks. The symptoms typically resolve on their own without professional intervention.
Postpartum Depression (PPD)
Postpartum depression is a more severe and longer-lasting condition than the baby blues.
Timing: Can begin any time during pregnancy or in the first year after childbirth.
Symptoms: A persistent feeling of sadness, hopelessness, or emptiness. It can also include things like severe mood swings, loss of interest in activities you once enjoyed, changes in appetite or sleep, feelings of worthlessness or guilt, and a lack of connection with your baby. In more severe cases, it can include thoughts of harming yourself or your baby.
Duration: Lasts for more than two weeks and professional treatment is recommended.
Postpartum Anxiety (PPA)
While less talked about than PPD, postpartum anxiety is also very common. It often exists alongside depression.
Timing: Similar to PPD, it can begin during pregnancy or anytime in the first year after birth.
Symptoms: This goes beyond normal worries about the baby's well-being. Symptoms include constant and overwhelming worry, a sense of dread, racing thoughts, restlessness, panic attacks, and physical symptoms like a rapid heart rate or shortness of breath.
Duration: Lasts for more than two weeks and professional treatment is recommended.
A: The first session is all about connecting with each other and laying the groundwork for your healing journey.
We know how challenging it can be to take this step. Our goal is to make sure you leave this first session feeling heard, validated, and with a sense of hope.
During our time together, we will:
Discuss your story and what brought you to therapy. We'll talk about your current struggles and what you're hoping to achieve.
Explain the therapy process including things like confidentiality and the structure of our sessions, and answer any questions you might have.
Identify an immediate, actionable strategy or a "next step" you can take right away. This can be a small, practical tool to help you start feeling a little better.
Begin creating an initial treatment plan that's tailored to your unique needs. We'll decide how often we'll meet and what our focus will be.
Schedule your next appointments to ensure you have consistent support.
A: Deciding to start therapy is a very personal and brave decision, and it’s a question many people ask themselves. Therapy might be a helpful step if you find yourself struggling with thoughts or feelings that are impacting your daily life, especially within the unique context of your reproductive journey—whether that's during pregnancy, postpartum, or while navigating infertility or loss.
Some signs that therapy could be a good fit include:
Feeling overwhelmed by persistent sadness, anxiety, or irritability.
Experiencing a sense of grief or loss that feels too heavy to carry alone.
Feeling isolated or disconnected from your partner, family, or friends.
Having a difficult time managing stress related to fertility treatments, a difficult pregnancy, or the transition into motherhood.
Not enjoying things you once loved, or having a hard time finding a sense of joy.
Ultimately, if you are even considering reaching out for support, it's a good indicator that you are ready for a safe space to explore your feelings. Therapy can be that space. We encourage you to schedule a consultation with us—it's a great way to talk through what's happening and see if we're the right fit for you.
A: Yes, absolutely! We highly encourage starting therapy during pregnancy. It's a significant life transition, and anyone can be at risk for perinatal mood or anxiety disorders. Beginning therapy now can be a proactive step, helping you learn about potential challenges, build coping skills, and create a support plan for the postpartum period. This preparation can help you navigate motherhood with greater confidence and resilience.